The all-in-one platform for auto body shops

From the first estimate to the final payment — manage jobs, communicate with customers and insurance, and get paid faster. All in one place.

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Customer Experience

Dedicated portals, photo sharing, real-time chat, and e-signature estimate approvals — give every customer a transparent, modern experience.

Get Paid Faster

Build estimates, get approvals with a signature, generate invoices, and collect payments through Stripe — all without leaving the app.

Run Your Shop

Line items, labor rates, markup matrices, time clock, tech hours, payroll reports — the operational backbone your shop needs.

A Better Experience for Every Customer

Your customers and insurance partners get their own portals with exactly the access they need — no more, no less.

  • Separate portals for shop employees, customers, and insurance
  • Customers track repair progress, view photos, and chat in real time
  • Share media via email or SMS with secure links
  • Control exactly which photos and chatrooms each user can see
  • Print QR code window stickers so anyone can scan and pull up a job instantly
Customer portal view

From Estimate to Payment in Minutes

Stop chasing approvals and payments. The entire billing workflow lives inside the app.

  • Create estimates from job line items with one click
  • Send estimates via email or generate a shareable approval link
  • Customers approve with a legally-recorded e-signature — remotely or in-person via kiosk mode
  • Generate Stripe invoices with tax, material charges, and line items pre-filled
  • Customers pay online through a Stripe-hosted payment page
  • Track estimate and invoice status across all jobs
Estimate with e-signature approval

Everything to Run Your Shop

Detailed job management with the tools body shops actually need — not generic business software.

  • Full line item management with parts, body labor, and refinish labor
  • Markup matrices for parts, labor, and refinish — auto-calculate pricing
  • Labor rate profiles with per-type hourly rates
  • Material charges (body supplies, paint supplies) calculated from labor hours
  • Assign technicians and track tech hours across jobs
  • "Who Pays" tracking per line item — bulk apply by estimate or contact
  • Configurable taxes with auto-apply to new parts and labor
Line items with parts and labor

Stay Connected Without the Phone Tag

Every conversation in one place — with customers, insurance, and your team.

  • Unlimited chatrooms per job with real-time messaging
  • Two-way email and SMS — send and receive from the app
  • In-app notifications for unread messages
  • Send photos directly to contacts via email or text with secure share links
  • Control which employees get notified for each chatroom
Real-time chat

Workflow Profiles & Job Status Tracking

Define how work moves through your shop — then track every job against that process in real time.

  • Create custom workflow profiles with statuses for shop, customer, and insurance audiences
  • Drag-and-drop to reorder statuses — set a default profile for new jobs
  • Parallel status tracking — multiple statuses active at once (body work, refinish, parts, approvals)
  • Map customer and insurance statuses to shop statuses — portal users see progress automatically
  • One-click status toggling: Not Started → In Progress → Completed
  • "Add All" and "Complete All" bulk actions for fast updates
  • Event triggers — automatically create repair event dates when entering or leaving a status
  • Filter and sort the jobs table by workflow status and state
  • Customer and insurance portals show read-only status cards with real-time progress
Shop workflow status cards
Workflow profile editor with drag-and-drop

Time Tracking & Reports

Know where every hour goes — from general clock-in to job-level time tracking.

  • General clock in/out for daily attendance
  • Punch in/out of individual jobs to track time per repair order
  • Admin tools to view, edit, add, and delete time entries
  • Hourly payroll and flat rate payroll reports
  • Invoice reports filtered by repair event dates and status — export to CSV
  • See who's currently clocked in at a glance
Reports and time tracking

Who's leading the charge...

Currently in closed beta with shops in Idaho.

Jesse Hazen, Founder of Repair Bay Evolution

Jesse Hazen

Founder
Cieca Member

Join the closed beta! Access Code required.

Don't have an access code? Reach out to jhazen@repairbayevolution.com to request one.